HCL walkins | MS Office | Walkins in Chennai

Company: HCL Technologies Ltd- Business Services. 

HCL is a $6.2 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups.

Job Location: Chennai

Qualification: Any Graduate

Experience:

1 - 2 Years

Date: Tuesday/Wednesday  - 9th and 10th April, 2013

Time: 11 am to 3 pm

Walk in Venue: 

Navins WSS Towers
1st Floor, No: 107 & 108;
Harris Road, Langs Garden Road,
Chennai-600002. (Landmark: Near Casino Theatre)

Skills :

• Good Typing Skills (>30 WPM, 90-95% accuracy) 
• Good Analytical and Interpretation Skills
• Good English Comprehension skills
• Should have keen eye for details
• Must have exposure to MS Office (word, excel etc)
• Should be flexible to work in night shifts and overtime

Job Description:

• 1. To respond to written enquiries received from policyholders and IFA's
• 2. Process all insurance related back office operations work like policy claims, alterations and servicing actions on life and pension policies, as determined by the Company Work Management System, to maintain day to day service standards to agreed levels.
• 3. To ensure consistently high quality standards as per agreed levels.
• 4. Respond to customer complaints in writing in a professional manner in order to maintain good customer relations.
• 5. Respond to Customers ensuring that they are treated fairly and that a high level of service is delivered. Keeping customers informed of any delays in accordance with procedures and customers expectations.
• 6. To assist in the development of services to current Customers by offering appropriate solutions to any problems.
• 7. To participate fully in departmental and team meetings in order to relay information and promote effective communication and suggest process improvements as appropriate.
• 8. To work with colleagues towards operating self managed teams. 
• 9. To work within UK industry compliance and legislative requirements under the guidance of the team Leader, ensuring compliance with controls and procedures.
• 10. To participate in project work where required whether sponsored by the department or other areas of the company.
• 11. To undertake any other duties as may be deemed appropriate by the Team Leader and any higher officials.

Contact Person: Sandhya Shivakumar

Contact Number: 044-33410706

Interested candidates should walk in with their resume with 2 recent passport size photos.