Day Shift BPO Voice Based Jobs Walkins in Genpact

Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.You can read more about Genpact at http://www.genpact.com.

Job Designation : - Day Job- Voice Profile Hiring Freshers - Walkin Contact Neha(hr) - 30 Opening(s)

Job Description

Walkin Directly in Genpact for international voice on 15th, 16th, 17th, November.

Genpact is hiring freshers and experienced people in International Voice- INBOUND Customer care.

Shifts- UK Shift - Any 9 hour shift (8 working hours + 1 hour break) between 12 Noon to 1.30 AM

Salary- 1.8 LPA (Freshers) to 2.60LPA( Experienced)

Work Location- Gurgaon - 5 days working- Sunday FIXED OFF

Requirements-

-- Excellent English Communication

-- Hiring undergraduates, graduates and drop outs

-- Gurgaon work location

Genpact is Hiring for VOICE profile ( inbound process )  for the location Gurgaon.

Please mention "NEHA SHARMA" on top of your CV for reference.

Please message on 9899213060 after reaching Genpact for confirming your presence.

Contact Person-NEHA SHARMA(HR)

Job responsibilities are-:

Customer sevice skillls are required. 

Comprehend customers queries / Complains / Comments

Display empathy/ understanding of the issue/ concern towards customer

Provide quick an effective resolution to the customer's queries

Handling multiple tasks simultaneously

Has a pleasant attitude

Wants to delight customers, above and beyond call of duty

Has a knowledge of customer needs

Is able to communicate clearly, both written and in speech

Talks in a way the customer can understand

Is able to handle complaints, even irate customers

Works accurately and with eye for details .

Is able to use automated information systems to analyze the customers situation.

Message me on "9899213060" for scheduling your interview.

Desired Profile

DAY SHIFT - 5 Days Working

Work Location-Gurgaon

Walk-In Interviews:

Walkin Address-

GENPACT 

Delhi IT Park, 8h Floor, Shastri Park 

Behind Shastri Park Metro Station 

NEW DELHI,Delhi,India 110052

Telephone  9899213060

Email neha.sharma5@genpact.com

Date: 15th, 16th, 17th November.

Time: 10am to2pm.

Contact Details : Neha Ph # 9899213060

Email: neha.sharma5genpact.com

Qualification / Skills

Graduation in any discipline

0 -6 years of  experience

Freshers shall also be considered

Excellent English reading & writing skills

Fluent in English

Excellent Analytical skills.

Carry-One Updated cv, Original photo ID proof, Passport size photograph.And please mention "NEHA SHARMA" on top of your CV.

NOTE-(B.tech, MBA, GNIIT, MCA, BCA, CA, CS, ICWA) need not apply