Walkins for Tele Callers Freshers
FIITJEE is a leading education company and the most powerful brand in the serious education in India with Pan India & International presence, having more than 60 centres all across. FIITJEE is growing at an enviable growth rate and a true corporate entity in its segment with pan India presence. FIITJEE is No. 1 player in the market for Test Preparation for IIT-JEE/ other Engineering examinations. Endeavours to command a leadership position in formal education space and become the most valuable Education Enterprise by 2020. FIITJEE has extensive plans to establish a chain of Schools, Engineering, Medical colleges etc.
Designation : Tele Caller - Gurgaon (walkin Interviews) - 8 Opening(s)
Job Description :
Taking call's and solving the parents / students queries.
Process work in line with agreed procedures, business rules or scripts processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions.
To learn the procedures and understand parameters of producing a quality output.
To process work to the defined level of quality
To Resolve the queries of the parent / students and escalate as necessary (i.e. a team leader/manager/other group) and log if appropriate.
To schedule and prioritise allocated work on a daily basis.
Distribute information and when required, work to the other team members or groups.
Maintain and update information held on a data base or manually.
Support line management on any additional admin when required
NO CAB's PROVIDED
Walking Interviews on 4 / 5 / 6 January at following address:
Walkin Venue :
FIITJEE Ltd.
1st Floor,
DLF Cyber City building 10C,
DLF Phase II, Gurgaon
Haryana
Carry Hard copy of resume and a photograph b/w 11 AM - 6 PM
Send your date of confirmation and CV at abhishek.jain@fiitjee.com
Desired Profile
Candidate should have Excellent Communication Skills - Verbal
Candidate should have minimum 1 year of experience in Tele calling / Tele Counselling / Counselling
Candidate should be GRADUATE (Minimum Qualification).
A friendly and soft spoken candidate with Multitasking abilities and have the ability to prioritize time and projects
Should have a problems solving attitude. Candidates should have Good knowledge of MS Office
Excellent interpersonal and flawless communication skills is required for this vacancy.
Job Description :
Taking call's and solving the parents / students queries.
Process work in line with agreed procedures, business rules or scripts processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions.
To learn the procedures and understand parameters of producing a quality output.
To process work to the defined level of quality
To Resolve the queries of the parent / students and escalate as necessary (i.e. a team leader/manager/other group) and log if appropriate.
To schedule and prioritise allocated work on a daily basis.
Distribute information and when required, work to the other team members or groups.
Maintain and update information held on a data base or manually.
Support line management on any additional admin when required
NO CAB's PROVIDED
Walking Interviews on 4 / 5 / 6 January at following address:
Walkin Venue :
FIITJEE Ltd.
1st Floor,
DLF Cyber City building 10C,
DLF Phase II, Gurgaon
Haryana
Carry Hard copy of resume and a photograph b/w 11 AM - 6 PM
Send your date of confirmation and CV at abhishek.jain@fiitjee.com
Desired Profile
Candidate should have Excellent Communication Skills - Verbal
Candidate should have minimum 1 year of experience in Tele calling / Tele Counselling / Counselling
Candidate should be GRADUATE (Minimum Qualification).
A friendly and soft spoken candidate with Multitasking abilities and have the ability to prioritize time and projects
Should have a problems solving attitude. Candidates should have Good knowledge of MS Office
Excellent interpersonal and flawless communication skills is required for this vacancy.
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