Walkins for Help Desk / travel Desk Executive in Gurgaon

Company Name: QuadLabs Technologies Private Limited 

Quadlabs Technologies Pvt. Ltd. is an IT-Software company dealing in the travel sector. It is an ISO certified and Microsoft Gold Certified Partner. We are one of the premier travel technology specialist providing products and customized software solutions to the travel industry.

Date: 1st & 2nd April'2013.

Time: 10AM to 6PM.

Experience: 1 to 4 yrs.

Job Description:

1. Be a part of Client Support team. 
2. Understand issues faced by the client (over phone or email) and evaluate at the first level providing solution or re-directing appropriately to the requisite team
3. Should be able to Work on all travel related products (Air/Hotel/Package/Car/Insurance etc).
4. Should be able to work on ticketing.
5. Live Chats for providing online solutions to Client.
6. Work in 24*7 rotational shifts.

Education & Other Certifications: 
Any graduate/pursuing from Recognized institute.
Candidates with travel diploma will be preferred.

Desired Candidate Profile:

• Dynamic professionals with experience in Travel industry- as a travel agent/ticket booking executive/help desk/customer support personnel.
• Ability to quickly learn the product with minimum hand holding
• Good level of computer literacy, including proficiency in MS Office applications and mail drafting / report writing. 
• Excellent communication skills
• Good observation and analyzing skills.

Venue:
702, 7th floor,
IRIS TECH PARK,Tower A,
Sector -48, Gurgaon,
Haryana near JMD Galleria & Cyber city 2.

Note: Candidates from either travel industry or from Travel BPO can apply only and please come in formal wear and along with your updated resume and 2 passport size photographs.