Date: Redisolve software P Ltd
RediSolve is a 20 year old MNC founded in Boston USA, with offices in Chennai, part of a multi billion dollar global technology services group. We are part of teams that win awards in the USA. We also own web properties.
Date: 3rd to 4th April 2013.
Time: 10.00 AM to 4.00 PM
Location : Alwarpet, Chennai.
Experience: 2 to 4 yrs.
WHO CAN APPLY
Any Graduates with 1.5 - 3.0 years experience in customer support
Career path not meant for Engineers, MCAs, MBAs
SKILLS REQUIRED
Good Verbal & Written communication in English
Typing speed of 35 WPM or above
Commitment to stay and grow with the team
Ability to provide excellent customer service
JOB PROFILE
Interact with Customers and Clients
Work flow management
Audit and improve quality of or work
Ensure that SLA's are met
Handle escalations
Report status to Leads
CANDIDATE PROFILE
Clean communication in English language - good enough to communicate directly with our customer
Disciplined and professional
Fast learning, good with documentation and reporting
Should be good with audits
Capable of running professional days with result orientation
At least 2 years visibility in the job
Not from a technical support background
JOINING
Immediate
Training will provided to selected candidates
WORK HOURS
Shift - 9.30 PM to 6.30 AM (Night Shift, no rotation)
If Interested Contact us - 9841980956 to schedule your interview and for Venue detail.
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