Quality Analyst walkins | walkins in chennai


Company Name: Royal Sundaram  General Insurance

Royal Sundaram Alliance Insurance Company Limited takes pride to be the first private sector general insurance company in India to be licensed since 2001, Since then we have been at the forefront of providing innovative general insurance solutions to individuals, families and businesses.

 Walkin Interview : 2nd April 2013 to 5th April 2013 

Time: 10.00 AM to 5.00 PM.

Location: Chennai.

Experience: 2 - 3 Years

Job Roles and Responsibilities: 
• Experience in Call Evaluvation
• Quality Monitoring
• Drafting Parameters and Setting standards.
• Training and Feedback to Customer Support Officers.
• Any other day-to-day tasks as assigned by the Reporting Manager

Desired Profile 

Ideal Profile Experienced professional with 2+ years experience in Inbound/Outbound Telecalling, tele Marketing at a Call Centre for Voice and 1+ years of experience in Call quality Analysis.

Basic computer knowledge/ technological skills
•Good Oral & Written communication skills
•Languages - Hindi, English & Tamil
•Good/ Sound Analytical Skills.
•Logical Thinking.
•Certification in Call Quality/ Quality is an added advantage

Address:
Subramaniam Building, 3rd Floor,
No.1,Club House Road
CHENNAI,Tamilnadu,India 600002


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