Technical Support Associate - IBM Walk-ins in Gurgaon, Noida

IBM Walkin Interviews from 28th August to 30th September from 12 PM

Company Profile

IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network.

Job Description

Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.

Work Location: Gurgaon / Noida


Shift Required: 

Shifts will 24x7 in nature and can vary depending on geographies supported

Eligibility Criterion:

Bachelor's Degree/ Diploma ( 15 Years + education ). Any graduates including BE, B Tech (Except IT & CS) , MCA.

Total Experience:  0-2 Years

Knowledge Required: 
Bachelor's Degree
Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
English: Fluent

Interview Days: MONDAY TO FRIDAY

Walkin Venue Details: (GURGAON)

Interview Time: 12PM to 4PM

IBM India Pvt. Ltd,
Unitech Cyber Park, Tower B, 9th Floor, Sec 39, Gurgaon, Haryana.


MANDATORY DOCUMENTS TO BE CARRIED WITH THE CANDIDATES

Updated Resume
Copy of this Job Posting
Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) - Original

Regards,
IBM India Recruitment Team

The Help line contact person will be "Vidhika Shiwa", Pl call us if any queries at 0124-4817411 ( Monday to Friday between 12-5pm), also email us at rqueries@in.ibm.com

NOTE - WALKIN'S WILL NOT BE HELD ON DECLARED GOVT HOLIDAYS 

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